Frequently Asked Questions
Everything you need to know about HEXXEE gear and services.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Please note that for hygiene reasons, socks cannot be returned once the tags are removed.
Are HEXXEE socks suitable for high-intensity sports?
Yes, our socks are specifically engineered with moisture-wicking technology and arch support, making them perfect for gym sessions, running, and professional sports.
How should I wash my HEXXEE products?
To maintain color vibrancy and fabric integrity, we recommend machine washing at 30°C and air drying. Avoid using bleach or ironing the printed designs.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship HEXXEE products worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific destination.